American Advisors Group continues as the top lender in the industry, ranking No.1 in May with the highest volume of loans closed, according to the latest data from the Department of Housing and Urban Development. The company closed 1,382 loans last month, according to the report.
Backed by dedicated teams of sales professionals and customer service staff, AAG attributes much of its success to rigorous training, with a strong focus on customer service.
“AAG invests heavily in education,” says Executive Vice President of Retail Sales, Paul Fiore. “Our highly-trained staff follows a consistent, consultative sales approach to ensure our valued clients and their families are well informed on all aspects of the reverse mortgage process,” he said.
AAG also attributes its continued market strength to the acquisition of two other lenders, Reverse Mortgage USA and the reverse mortgage division of Associated Mortgage Bankers.